Accessibility
At Garnet Hill, we’re all about making sure that everyone can enjoy their shopping experience with us. That’s why we're committed to accessibility, diversity, and inclusion. We believe in creating an inclusive shopping experience for everyone. That means making sure our website is accessible to everyone, regardless of their abilities. We want to create a space where everyone feels welcome and included and can shop with ease and enjoy.
Garnethill.com Accessibility
We strive to ensure that our website is accessible to everyone. To make this a reality, we follow the Web Content Accessibility Guidelines (WCAG) 2.1, Level A and AA, to ensure that our content is accessible to people with a wide range of disabilities. We also work with accessibility and usability specialists, people with disabilities, and industry partners to identify areas that need improvement. We're always looking for ways to make our website more accessible to everyone.
Feedback
We value your feedback on the accessibility of our website. If you encounter any difficulty accessing our platform or have any comments or questions related to accessibility, please let us know. Send an email to customerservice@garnethill.com. to share your feedback about accessibility at Garnet Hill.
Desktop Help
You can adjust your system settings for:
- Color contrast: Increase the contrast between text and background colors to make them easier to distinguish
- Text and background colors: Change the colors of text and background to suit your preferences
- Text style and size: Change the font style and size to make text easier to read
- Screen magnification: Zoom in on parts of the screen to make them larger
- Mouse pointer style: Change the appearance of the mouse pointer to make it easier to see
If you use a screen reader, we recommend:
- JAWS for Edge or Chrome on Windows
- NVDA for Firefox on Windows
- VoiceOver for Safari on Mac
Mobile Help
iOS
If you use a screen reader, we recommend VoiceOver. Apple devices also have a variety of accessibility settings and apps that you can explore on your device or learn more about on Apple’s support pages.
Android
If you use a screen reader, we recommend TalkBack. Android devices also have a variety of accessibility settings and apps that you can explore on your device or learn more about on Android’s support pages.
Helpful Tips
You can adjust your system settings for:
- Keep your computer and mobile devices updated with the latest software to ensure optimal accessibility; this includes your operating system, browser, and any assistive technologies you use
- For PDF documents, use a PDF application that supports the PDF/UA standard, to ensure the best reading experience
- If you encounter difficulties using our website with a particular assistive technology or browser, try using a different combination of the two
Diversity, Equity, and Inclusion (DE&I)
Our commitment to diversity, equity, and inclusion is deeply rooted in our company’s Principles, which call on us to Drive Progress, Act With Empathy, Be Brave, Embrace the Future, and Do What's Right. Learn more about our Diversity, Equity, and Inclusion programs and initiatives.
Team Member Resource Groups (TMRGs)
Our TMRGs are voluntary, team member-run groups, formed to advise and work on topics that matter to our communities. They are ambassadors of our DE&I approach and enablers of the change towards more inclusive workplace environments where all team members can thrive. TMRGs help to create awareness, build connections, and enhance career development. Ultimately, TMRGs help to support business goals and drive positive impact in our local communities.
One of our TMRGs, SQUID (Supporting Qurate Individuals with Disabilities), Inc, is dedicated to providing support for individuals with disabilities and their allies. We're committed to making sure that every team member, regardless of their ability, has the resources and support they need to succeed.
The Valuable 500
Reinforcing our commitment to diversity, equity, and inclusion, Qurate Retail Group has signed on to The Valuable 500, a global collective uniting 500 of the most influential business leaders and their brands, to help unlock the social and economic value of people living with disabilities around the world.
Best Place to Work for Disability Inclusion
We are proud to have earned a top score on the 2023 and 2022 Disability Equality Index (DEI) and to be recognized as a “Best Place to Work for Disability Inclusion”. The DEI is acknowledged as the world’s most comprehensive benchmarking tool for the Fortune 1000 to measure disability workplace inclusion.