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Shipping and Processing Charges & Services
For information regarding orders shipping outside the continental United States, please contact Customer Service.
IMPORTANT NOTICE - PLEASE NOTE THE FOLLOWING
· Express Delivery orders placed after 3:30 PM ET will ship the following business day.· Express Delivery orders cannot ship on Saturdays or Sundays, so orders placed after 3:30 PM ET on Friday will ship on the subsequent Monday.
Shipping and Processing Charges for orders shipping to United States:
| Order Total | $0-25 | $26-50 | $51-75 | $76-$100 | $101-150 | $151-200 | $201-300 | $301-400 | $401+ |
| Surface | $4.95 | $6.95 | $8.95 | $10.95 | $12.95 | $14.95 | $16.95 | $18.95 | 5% of total purchase amount |
Ground orders will be delivered by UPS or USPS. If you prefer a specific carrier, please contact Customer Service.
Expedited shipping is not available on items with shipping surcharges.
An extra business day is required on all orders placed after 3:30 PM ET.
UPS Saturday Delivery is available to limited zip codes between Thursday 3:30 PM ET and Friday 3:30 PM ET. If Saturday Delivery is available to your ship-to address, you will see it listed as a shipping option.
Alaska and Hawaii must ship to a physical address (no P.O. Boxes) and via Express Two-Day or Express Next-Day service only.
Customers in all US territories must provide a physical address for delivery.
Please allow 2-4 weeks for items shipping to APO/FPO addresses.
Express Two-Day (available to street addresses only) - ONLY $9.95 more than regular S&P charge.
Express Next-Day (available to street addresses only) - ONLY $14.95 more than regular S&P charge.
Saturday Delivery (available for qualifying zip codes only) - ONLY $24.95 more than regular S&P charge.
Please note that all officially recognized United States national holidays are not considered business days and will therefore increase delivery times.
Shipping and Processing Charges for orders shipping to Japan:
| <100 | $101-150 | $151-200 | $201-300 | $301-400 | $401-500 | $501+ |
| $20 | $30 | $40 | $50 | $55 | $65 | $80 |
Expedited shipping is not available to Japan.


