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The Garnet Hill Guarantee

Garnet Hill

Our Guarantee

At Garnet Hill, we want you to be satisfied with every purchase. If any item does not completely delight you, we'll take it back for exchange or refund. It's that simple.

Free Shipping On Exchanges

If you are not happy with the color or size of your purchase, we will gladly exchange it for you at no extra shipping charge.

For Easy Returns/Exchanges...

A return label with simple instructions is included with your purchase to make the process quick and easy. If you are making an exchange, there is no charge to return the item(s) and the new merchandise will be shipped to you for no additional shipping charge. If you are returning merchandise for a refund, there is a charge of $6.95 per package when using the label service. If a return label is not included with your order, please contact Customer Service (800.870.3513).

You may return or exchange items by shipping them to:

Garnet Hill Returns
8879 Union Centre Blvd.
West Chester, OH 45069-7063

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Shipping outside the U.S.?
Visit our International Customer Service Page for details.
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